Where do I pick up in Calgary?
You will be notified by email that your purchase is ready for pick up from EL Design Trade. Office is open Monday to Friday 10am to 4pm. Unit #15, 6025 12th Street SE.
How long does shipping take?
All product it ready to ship and will ship out within 2-3 business days. Shipping to Canada takes 4-8 business days. Shipping times to the USA will vary depending on area.
Where are your fabrics from?
We passionately source our fabrics from the UK, USA and Canada.
Where is your leather from?
We source our leather locally from Calgary and Vancouver.
How do I clean your products made with waxed canvas cotton duck material?
We recommend using a soft damp cloth or brush to spot clean as needed. Never dry clean or use any detergents.
How do I clean your products made with the natural canvas material?
We recommend spot cleaning - as it cannot be washed with the leather handles. We feel the more lived in the natural canvas becomes the better it is. Dirt and all!